Reports & Analytics
Hospitality SLA
VVIP orders target 5 minutes, VIP 8 minutes and standard 12 minutes end-to-end.
SLA Compliance
92%
▲+3pp
Avg Prep Time
6.4 min
Avg Delivery
3.1 min
Orders (30d)
1,556
SLA Outcome
Most Requested Items
Order Performance
| Order | Room | Priority | Requested | Required | Result |
|---|---|---|---|---|---|
| HSP-2048 | Executive Boardroom 01 | VVIP | 09:36 | 09:45 | Within SLA |
| HSP-2049 | Innovation Room 02 | VIP | 10:31 | 10:45 | Within SLA |
| HSP-2050 | Meeting Room 203 | Normal | 09:52 | 10:05 | Within SLA |
| HSP-2044 | Meeting Room 304 | Normal | 10:44 | 10:49 | SLA Breached |
| HSP-2045 | Strategy Room 01 | Normal | 10:12 | 10:25 | Within SLA |
| HSP-2046 | Training Hall A | Normal | 08:40 | 09:00 | Within SLA |